• Implementation (in the marketing process) is :: the process of putting the marketing strategies into operation.

  • Monitoring (in the marketing process) is
    ?

  • the process of measuring actual performance against planned performance

    • to gather and report any changes, problems or opportunities that arise during the marketing plan.
  • Controlling (in the marketing process) is:
    ?

  • when KPIs are assessed against predetermined targets and corrective action is taken

  • during control, must constantly ask:

    • What does the business want the marketing plan to achieve?
    • Are the objectives being achieved?

Developing a financial forecast

  • Marketing is a very expensive process,

    • By measuring expected sales revenue forecasts for each strategy and comparing these with expected expenditure, the business can effectively allocate marketing resources.
  • a Financial forecast is :: the business’ predictions about the future which specifically details costs and revenues for each strategy.

  • Developing a financial forecast requires:
    ?

  • A Cost estimate: based on market research, product development, and promotion.

  • A Revenue estimate: based on how much consumers are expected to buy for what price, and what sales staff predict they will sell.

Comparing actual and planned results

  • Three performance indicators used to measure the success of the marketing plan:
    ?
  1. Sales analysis
  2. Market share analysis
  3. Marketing return on investment (ROI)

Sales analysis

?

  • comparing actual sales with forecast sales to determine the effectiveness of the marketing strategy
    • differences are calculated between (Actual sales & Sales quota)
  • Main strength: the figures are relatively cheap to collect and process
  • Main weakness: data for sales revenue do not reveal the exact profit level
    • such info can only be revealed by further investigations of overall expenditure.

Market share analysis

?

  • comparing the changes in total sales due to its marketing strategy or external forces such as competitors
    • (e.g. “there was a 1% fall in market share following the new marketing strategy”)

Marketing return on investment (ROI)

?

  • measures how much revenue a marketing campaign is generating compared to the cost of running that campaign.
  • To calculate, take sales growth from that business or product line:

Revising the marketing strategy

  • After calculating the results^ of a marketing strategy, marketing managers must assess which objectives are not being met, and take corrective action if needed.
    • ^(changes in; sales, market share, profitability (ROI))

Changes in the marketing mix

could include:
?

  • Product modification

    • upgrade products
  • Price modification

    • revise pricing strategies/methods
  • Promotion modification

    • revise promotional campaigns
  • Place modification

    • tap into new geographic markets
  • New product development

    • continually develop new products
  • Product deletion

    • the elimination of some lines of products
  • Product deletion is : the elimination of some lines of products