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Implementation (in the marketing process) is :: the process of putting the marketing strategies into operation.
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Monitoring (in the marketing process) is
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the process of measuring actual performance against planned performance
- to gather and report any changes, problems or opportunities that arise during the marketing plan.
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Controlling (in the marketing process) is:
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when KPIs are assessed against predetermined targets and corrective action is taken
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during control, must constantly ask:
- What does the business want the marketing plan to achieve?
- Are the objectives being achieved?
Developing a financial forecast
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Marketing is a very expensive process,
- By measuring expected sales revenue forecasts for each strategy and comparing these with expected expenditure, the business can effectively allocate marketing resources.
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a Financial forecast is :: the business’ predictions about the future which specifically details costs and revenues for each strategy.
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Developing a financial forecast requires:
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A Cost estimate: based on market research, product development, and promotion.
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A Revenue estimate: based on how much consumers are expected to buy for what price, and what sales staff predict they will sell.
Comparing actual and planned results
- Three performance indicators used to measure the success of the marketing plan:
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- Sales analysis
- Market share analysis
- Marketing return on investment (ROI)
Sales analysis
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- comparing actual sales with forecast sales to determine the effectiveness of the marketing strategy
- differences are calculated between (Actual sales & Sales quota)
- Main strength: the figures are relatively cheap to collect and process
- Main weakness: data for sales revenue do not reveal the exact profit level
- such info can only be revealed by further investigations of overall expenditure.
Market share analysis
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- comparing the changes in total sales due to its marketing strategy or external forces such as competitors
- (e.g. “there was a 1% fall in market share following the new marketing strategy”)
Marketing return on investment (ROI)
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- measures how much revenue a marketing campaign is generating compared to the cost of running that campaign.
- To calculate, take sales growth from that business or product line:
Revising the marketing strategy
- After calculating the results^ of a marketing strategy, marketing managers must assess which objectives are not being met, and take corrective action if needed.
- ^(changes in; sales, market share, profitability (ROI))
Changes in the marketing mix
could include:
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Product modification
- upgrade products
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Price modification
- revise pricing strategies/methods
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Promotion modification
- revise promotional campaigns
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Place modification
- tap into new geographic markets
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New product development
- continually develop new products
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Product deletion
- the elimination of some lines of products
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Product deletion is : the elimination of some lines of products
- often when a product is in the decline stage