Monitoring
- monitoring is the :: process of measuring actual performance against planned performance.
Control
- Control occurs when :: KPIs are assessed against predetermined targets and corrective action is taken if required.
Improvement
- Improvement refers to :: systematic reduction of inefficiencies and wastage, poor work processes and the elimination of any bottlenecks.
- A bottleneck is :: an aspect of the transformation process that slows down the overall processing speed or creates an impediment leading to a backlog of incompletely processed products.