2.3 Exercise

Revision

  1. Distinguish between the terms ‘standardised’ and ‘customised’.
    Standardisation: producing goods/services that are identical (mass produced)
    Customisation: producing goods/services that are unique

  2. How may goods be customised?
    Goods can be produced with different sizing, materials, etc. at the discretion of the consumer and/or manufacturer

  3. Identify three goods that are perishable and three goods that are non-perishable.
    perishable goods: meat, vegetables, fish
    non-perishable:

  4. Describe how operations processes will be shaped by the need to produce goods that are perishable.

  5. Outline the role of intermediate goods in the production of other goods and the provision of services.

  6. State how services can be both standardised and customised.