• Absenteeism refers to :: a worker who neglects to turn up for work when they are supposed to.

    • scheduled to show up, but does not
  • The higher level of absenteeism may indicate:

    • that workers are dissatisfied
    • there is potential conflict within the workplace
  • Firms must have adequate staff to cope with high absenteeism.

    • to avoid potential lost revenue, decreased productivity, and increased labour costs (e.g. part-time employees to cover).